|Main Material：||genuine leather|
1) What’s your lead time?
---Our common delivery time is 25-30 working days. But it still depends on our production schedule. During delivery peak period, it will take longer time.
2) Can you make samples for free?How long will it take ?
---To customize the sample, we will need some sample cost. The sample cost varies according to the complexity of the product. If we have all materials in stock, the sample time is 3-4 working days. If we need to purchase the material or customize the accessores from our supplier, the sample time will be 10-15 days.
3) What is the port of your shipment?
---As based in Shanghai, our common delivery port is Shanghai Port. We can also deliver the goods to Ningbo, Qingdao or other port according to your requirements, but please let us know ahead of time before quotation.
4) How do you guarantee the quality?
---First, our materials are all provided by formal suppliers. We will make incomming inspection and return the defective materials. Second, we will make technical review and production review before producing. Third, we have routing inspection during production. Fourth, we will make 100% inspection before packaging. Fifth, we provide one year warranty for our products. If there are any problems, we will replace the defective products during the warranty in condition that the products have not been used.
5) Are you the factory?Where is the location?
---Yes. We have three factories which are located in Shanghai, Guangzhou and Suzhou.
6)What's the minimum order?And what’s the minimum order if I need to custom with my own Logo?
---For goods in stock, our MOQ is 500pcs. If you would like to customize the Logo and size, the MOQ is 2000pcs. If you would also like to customize the material, the MOQ will be higher.
7)What certificates have your products got?
---We have ROSH certificate for our products. Also we have REACH certificates from our material suppliers for the materials.
8) What are your payment methods ?
---We can accept Paypal, Western union, T/T and L/C
9) Can I use my own logo or design?
---Yes, of course you can. Pls tell the sales person you contacted about your detailed request of your own logo. We can meet your any demands.
10) Have you inspected the factory?What kind of inspection reports do you have?
---Yes, we have L’Oreal factory audit report, also have factory audit report from Asia Inspection.
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